Policies
Booking & Refunds
Last updated June 2026
Payments
We accept Visa, Mastercard and bank transfer. Bookings may require a deposit or partial payment to confirm; corporate invoicing is available on request.
Confirmations
Availability is confirmed by our team before payment is taken. You will receive an automated confirmation once your booking is secured.
Cancellations & refunds
Cancellation terms vary by experience and partner and are shown before payment. Weather-related cancellations of ocean activities are typically rescheduled or refunded in line with partner policy.